Show number 21 of Better Communication Results the podcast is now ready for your downloading delight.
In this edition I begin a two-part series on Listening. Today’s edition discusses 12 blocks to effective listening.
Update: link to download below has been corrected — it originally had an extra http:// in it. Oops!
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00:59 Listening (Part I): 12 blocks to effective listening
10:25 Feedback and comments
12:58 How to give feedback and send in a comment