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	<title>Comments on: BCR #24: six reasons people don&#8217;t listen at work</title>
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	<description>innovative communication for innovative communicators</description>
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		<title>By: Lee&#8217;s new Better Communication Results blog</title>
		<link>http://www.leehopkins.net/2006/01/02/bcr-24-six-reasons-people-dont-listen-at-work/comment-page-1/#comment-314</link>
		<dc:creator>Lee&#8217;s new Better Communication Results blog</dc:creator>
		<pubDate>Wed, 18 Jan 2006 12:51:54 +0000</pubDate>
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		<description>[...] Why won&#8217;t they read it?  Lee wrote this 12:26 am: That gorgeous Canadian communicator, Donna P, very flatteringly praises my latest podcast [blush] and then proceeds to ask the question that I too (and I&#8217;m guessing that most of us communicators get asked it) get asked at least once a fortnight: &#160; &#8220;Why didn&#8217;t they read my email?&#8221; &#160; To which I can only reply: &#160; 1. Flattery will get you everywhere! &#160; 2. You are SOOOO right about ALL you have written &#8212; the proverbial &#8220;WWIFM&#8221; rule is soooo prevalent in EVERYONE&#8217;S emails (mine included) because we all are guilty of banging off quick emails (time is short, pressure is on and deadlines are making that &#8217;swooshing&#8217; sound as they whizz by). &#160; I think also there is a very real fear held by some writers (myself included) in not wanting to come across as too &#8216;marketing BS&#8217; in any correspondence. &#160; The fine and subtle line in the sand is one where the needs and desires (even if unstated or unconscious), the psychologically-resonant&#160;emotional triggers that our audience has, are addressed and in some way met, but that we don&#8217;t cross over into overt, blatant &#8217;sales-speak&#8217; and drive them away screaming. &#160; A subtle line, not easily crafted without trial and error. Which is why, I guess, people hire us. If only some of our clients realised that there is no &#8216;magic bullet&#8217;, just craft, perspiration, inspiration and test, test, test. &#160;  Technorati Tags : donna, papacosta, email, writing, business, communication, headline &#160; Powered By Qumana [...]</description>
		<content:encoded><![CDATA[<p>[...] Why won&#8217;t they read it?  Lee wrote this 12:26 am: That gorgeous Canadian communicator, Donna P, very flatteringly praises my latest podcast [blush] and then proceeds to ask the question that I too (and I&#8217;m guessing that most of us communicators get asked it) get asked at least once a fortnight: &nbsp; &#8220;Why didn&#8217;t they read my email?&#8221; &nbsp; To which I can only reply: &nbsp; 1. Flattery will get you everywhere! &nbsp; 2. You are SOOOO right about ALL you have written &#8212; the proverbial &#8220;WWIFM&#8221; rule is soooo prevalent in EVERYONE&#8217;S emails (mine included) because we all are guilty of banging off quick emails (time is short, pressure is on and deadlines are making that &#8217;swooshing&#8217; sound as they whizz by). &nbsp; I think also there is a very real fear held by some writers (myself included) in not wanting to come across as too &#8216;marketing BS&#8217; in any correspondence. &nbsp; The fine and subtle line in the sand is one where the needs and desires (even if unstated or unconscious), the psychologically-resonant&nbsp;emotional triggers that our audience has, are addressed and in some way met, but that we don&#8217;t cross over into overt, blatant &#8217;sales-speak&#8217; and drive them away screaming. &nbsp; A subtle line, not easily crafted without trial and error. Which is why, I guess, people hire us. If only some of our clients realised that there is no &#8216;magic bullet&#8217;, just craft, perspiration, inspiration and test, test, test. &nbsp;  Technorati Tags : donna, papacosta, email, writing, business, communication, headline &nbsp; Powered By Qumana [...]</p>
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