Neville has trouble with RocketPost

by Lee Hopkins on March 20, 2006 · 5 comments

in miscellaneous

To be honest, I’d had no troubles with them until I switched to WordPress 2.0, but I think it’s more to do with the configuration for 2.0 than RocketPost. The images just don’t upload anymore, so I have to upload the images via the web interface with my blog, which kind of defeats the idea of having an offline blogging tool.

But what does confuse/intrigue/slightly annoy me is why RocketPost, when it handles an image, automatically duplicates it and uploads the duplicate? So that if I add, say, ‘image01.jpg’ to a post, it automatically duplicates it (‘image01_new.jpg’) in my notebook’s images folder and then (attempts to) upload the ‘_new” image. That doubles the amount of space taken up on my notebook and seems a bizarre thing to do.

Good luck sorting it out, Neville.

 

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  • http://www.nevillehobson.com neville

    I had no major problems either, Lee, until RocketPost retrieved an upgrade from its server. Now it just doesn’t work in spite of multiple reinstalls.

    What I’m more upset about is 5 emails to the support email address during the past week and still no reply. Like you, I coughed up the $99 so I’m a paying customer.

    My earlier enthusiasm for this app has been wiped out by piss poor support service. Hard to recommend it.

  • http://www.nevillehobson.com/ Neville Hobson

    I had no major problems either, Lee, until RocketPost retrieved an upgrade from its server. Now it just doesn’t work in spite of multiple reinstalls.

    What I’m more upset about is 5 emails to the support email address during the past week and still no reply. Like you, I coughed up the $99 so I’m a paying customer.

    My earlier enthusiasm for this app has been wiped out by piss poor support service. Hard to recommend it.

  • http://www.leehopkins.net/ Lee

    How about now? I downloaded the latest release today and it doesn’t like more than one link in a post — it just crashes out as soon as i enter a second link! Grrrr!! Did you eventually get any replies from them?

  • http://www.leehopkins.net Lee

    How about now? I downloaded the latest release today and it doesn’t like more than one link in a post — it just crashes out as soon as i enter a second link! Grrrr!! Did you eventually get any replies from them?

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