As Trevor says,
Telstra under its imported leadership team (the worst of US business thinking from a decade ago?) seems to be totally focused on shareholders at the expense of customers not to mention any broader idea of corporate social responsibility.
Too bloody right, Trev! Second-rate US thinking, confrontational relationship with what should be its ally…
Where there lies no profit, or seemingly no profit = no service or very poor service.
It reminds me of bus and train services in western countries that suddenly get privatised under Thatcherite ideology and all of a sudden the remote parts of the country find their essential services being cut back to the point of idiocy and ‘why bother offering anything at all?’.
Telstra? Doing it to you…
p.s. note to aliens and other non-Australians: Telstra is our major telco, formally Government owned, sold off and none of the mum-and-dad shareholders have made much of their investment other than small dividends, for many years had a cross-media branding tag of “Telstra: doing it for you”
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