Reading material

by Lee Hopkins on September 24, 2008 · 5 comments

in customer service,miscellaneous,reviews,tools

Over the last few of the talks I’ve given quite a few of the attendees have come up afterwards and asked me what books and publications I would recommend to ‘get up to speed’ with this new ‘Social Media’ thingy.

In order to make it easier for those who are curious, here are my top recommendations (in no particular order):

"Social Media, or how we stopped worrying and learnt to love communication: Your organisation and web2.0"

My and Trevor Cook‘s respected and free report, now in its Third Edition.

Download now, for free.


Oh, did I mention it’s free?

 

 

Melcrum: How to use social media to engage employees
(disclaimer: I contributed to this report)

 

 

 

 

 

 

 

Melcrum: How to get started with podcasting in your organisation
(disclaimer: I wrote this report for Melcrum)

 

 

 

 

Ark Group: Making Knowledge Work – the arrival of Web 2.0
(disclaimer: I am writing a report on Social Media for Ark Group, currently with the working title Social Media and Social Networking: the new business communication landscape that swallows dinosaurs, due out Jan 2009)

 

 

socialprise-cover Livingston Communications – White Paper No. 34: The Socialprise 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Also available as a free pdf download from his own site

 

forrester-logoForrester Research: Web3D: The Next Major Internet Wave

 

gilbane-report-cover

The Gilbane Report: Volume 12, Number 10

Blogs & Wikis: Technologies for Enterprise Applications?

 

 

 

 

Note: these are publications that I have personally read; I am sure that there are hundreds of other books and publications equally or more worthy. This is my list — your mileage may differ…

Feel free to add to this list by leaving comments to this post.

  • http://eedious.blogspot.com/ friarminor

    These are references a plenty. I’m not sure I’d be able to get or read all of them but nice to find your recommendations. I’m hopeful I’d be awash with plenty of takeaways.

    Thanks for sharing, Lee.

    Best.
    alain

  • http://eedious.blogspot.com friarminor

    These are references a plenty. I’m not sure I’d be able to get or read all of them but nice to find your recommendations. I’m hopeful I’d be awash with plenty of takeaways.

    Thanks for sharing, Lee.

    Best.
    alain

  • Sam

    Thanks Lee. This is a great list. I’ve read a few here but look forward to reading some of the others you’ve recommended. Good luck with the forthcoming writing-fest! :)

  • Sam

    Thanks Lee. This is a great list. I’ve read a few here but look forward to reading some of the others you’ve recommended. Good luck with the forthcoming writing-fest! :)

  • Pingback: Melcrum Social Media 101 Workshop - reflections

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