G'day! Thanks for returning!
Just received my courtesy copy of the 2nd Australasian edition of Wood, Zefane, Fromholtz, Wiesner and Creed’s core textbook, ‘Organisational Behaviour: Core Concepts and applications’ (Wiley).
It’s part of the fun that comes from being a psychologist as well as a business communicator; never a dull life!
Very flattered, because again they have referenced by article on communication styles that you ‘know’ can lead to conflict. If you have the book, or your library does, check out p.497.
Do YOU know the five styles of communication that can and very often DO lead to conflict? You can find them here: http://www.leehopkins.com/conflict.html
Enjoy!
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