BCR062: Crisis comms: are you ready for when the poo hits the fan?

by Lee Hopkins on April 28, 2010 · 0 comments

in Uncategorized

The recent volcanic ash crisis in Europe highlighted just how important it is to have a crisis plan in place. I discuss two airlines who showed their ‘crisis smarts’ in two very different ways — one to not very good effect.

Previous post:

Next post: