On fleeting comments in a never-lost world

by Lee Hopkins on August 16, 2010 · 0 comments

in ethics,lifehack,miscellaneous,nonverbal communication

Dame Edna Everage and her infamous down-turned mouth

One of the challenges we as communicators face – indeed, we as managers, employees, parents, children, siblings, friends, acquaintances and all in between face – is what to do with the throw-away comment.

In verbal communication the throw-away comment is easily bound to a context, received, interpreted and usually over-written quite quickly by circumstances. Which is as it should be.

But now in the digital, ever ‘on’, world the throw-away status update or throw-away tweet, the throw-away pithy comment in the middle of a blog post or video, can easily be retrieved days, weeks, months and years after its birth. However, the context that surrounded the digital ephemera will rarely be given as much attention. What risk does that pose?

We have all laughed at politicians who have wailed, “You took me out of context!” when the context was easily retrieved and studied, those politicians forgetting, or not yet realising, that in a digital world everything is recorded and context is retrievable.

But with the amount of data being captured growing exponentially every day the onus is on us as communicators (of whatever flavour or ilk) to ensure that we present our commentary and ideas in context. That is, we not only pass comment, but we link to the reason(s) why we say what we do.

Even if that ‘saying’ is non-verbal, such as a raised eyebrow or a down-turned lip.

This post provoked by an overheard BBC World Service programme on creativity and communication [link unknown]


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