HOT ON the heels of my last post about customer service, here’s a brilliant video about a theatre in Austin, Texas, who threw a customer out for using their mobile phone in the-ay-ter.
Definitely not safe for work, so stick your headphones on, but a brilliant way of standing up for your organisational rights. Brilliant.
As Alamo say on YouTube:
We do not tolerate people that talk or text in the theater. In fact, before every film, we have several warnings on screen to prevent such happenings. Occasionally, someone doesn’t follow the rules, and we do, in fact, kick their asses out of our theater. This video is an actual voicemail from a woman that was kicked out of one of our Austin theaters. Thanks, anonymous woman, for being awesome.
For more info on the Alamo Drafthouse, visit www.Drafthouse.com.
Hat tip to Ragan’s PR Daily. This one goes straight to the Pool Room.


















