March 2013

Much has been written about examples of incivility—the flame wars, the death threats, the ‘trolls’. But very little has been written on what to do about it if you are the victim yourself, or your organisation is. And nothing has been written as succinctly and calmly as this book

now face two challenging questions: How are these advances changing the business-consumer relationship? And, how should my business react to these shifts?

Social media predictions for 2013

by Lee Hopkins on March 1, 2013

in clippings

Looking at what sites are hot, what sites are not and what metrics are worthy of attention, Dell’s panel of experts offer some fascinating insights.