From the category archives:

nonverbal communication

A picture saying ‘Sorry’

by Lee Hopkins on January 4, 2010 · View Comments

in PR, clippings, customer service, humour, nonverbal communication

Ensure that someone not caught up in the emotion of the moment proof reads it first

{ 2 comments }

Letting employees speak: Telstra and employee social media training

by Lee Hopkins on December 17, 2009 · View Comments

in PR, Second Life & 3D virtual worlds, ethics, internal communications, marketing, nonverbal communication, strategy, tools

The participants around the board room table viewed me with some skepticism. I was right, guys, wasn’t I :-)

{ 4 comments }

I know what they mean but is it legal?

by Lee Hopkins on August 21, 2009 · View Comments

in clippings, humour, marketing, nonverbal communication

G’day! Thanks for returning!I saw this writing on one of the blacked out windows of a prominent Adelaide auctioneer and had to laugh.
I’ve tried selling my stepkids on eBay but there are apparently laws against it…

{ Comments on this entry are closed }

Daft signage: doing what they ask gets me in trouble

by Lee Hopkins on May 22, 2009

in customer service, internal communications, nonverbal communication

I love finding examples of bizarre signage. This particular sign appears on the counter of a government health centre and got me all sorts of irritated looks when I kept doing as it politely instructed.
Anyone would think government workers don’t have a sense of humour!

{ Comments on this entry are closed }

Why Allan Jenkins and I are going to Coos Bay

by Lee Hopkins on April 6, 2009

in PR, micro-blogging, nonverbal communication, tools, videoblog

What has this cost Coos Bay? Not a dime, really. Some time on the part of @travelcoosbay, of course. What has it cost Hopkins and @AllanJenkins? Not a dime, really.

{ Comments on this entry are closed }

Beware people who miss their flights

by Lee Hopkins on February 16, 2009

in PR, customer service, humour, lifehack, nonverbal communication

No matter what you do, when you do it, someone will take a video of it with their cell phone.

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More than words can say

by Lee Hopkins on February 10, 2009

in Victorian bushfires, ethics, nonverbal communication

Tears pouring unashamedly down my face now. Goodness, I love my country.

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The client brief – and why suicide is an option!

by Lee Hopkins on January 8, 2009

in humour, nonverbal communication, videoblog

A brilliant video courtesy of Shel Holtz on what happens when a simple communication project for a client gets additional ‘suggestions’ from others in the client corporation.
Superb!

null – Watch more free videos

As Shel says, watch it and try not to laugh! Such painful memories

Technorati Tags: shel holtz, video, clients, brief, communication, humor, humour

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Psychological suggestion: my 200th article

by Lee Hopkins on January 5, 2009

in PR, marketing, nonverbal communication, public speaking, tools

I’ve just posted the 200th article to my business communication articles website, on the background to the subtle psychological art of suggestion.

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And so are we allowed to start a sentence thus?

by Lee Hopkins on January 2, 2009

in clippings, nonverbal communication, tools

One of the more persistent grammatical superstitions is that you can’t begin a sentence with ‘And’. This is curious; the Bible does: read the opening chapter.

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