nonverbal communication

If you want to be taken seriously on the social network where professional people hang out, you’d better make sure your spelling is up to scratch. Spell check your work before you hit ‘publish’ on your adverts

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Effective graphics clarify messages, simplify them for easier and quicker consumption, and convey specific messages for specific purposes. The next time you are compiling a report, pick the right graphic tool for the job.

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Changing the way an individual thinks and communicates requires a concerted effort but the rewards include a sustaining business and more business as customers or clients need this type of service. In return, they tell others about the business that provides them with their needs.

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Why do coffee shops in Australia fail in the most basic of customer service elements?

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A huge need to supply requested information to the social media team as soon as possible

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To tilt or not to tilt, that is the question, ladies (and gentlemen too!)

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we should not only pass comment, but also link to the reason(s) why we say what we do

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Ensure that someone not caught up in the emotion of the moment proof reads it first

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The participants around the board room table viewed me with some skepticism. I was right, guys, wasn’t I :-)

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I saw this writing on one of the blacked out windows of a prominent Adelaide auctioneer and had to laugh. I’ve tried selling my stepkids on eBay but there are apparently laws against it… Tweet

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