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Nip on over to Ragan.com and get the inside skinny on the 12 essentials of internal communication for yourself.

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Changing the way an individual thinks and communicates requires a concerted effort but the rewards include a sustaining business and more business as customers or clients need this type of service. In return, they tell others about the business that provides them with their needs.

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Just received my courtesy copy of the 2nd Australasian edition of Wood, Zefane, Fromholtz, Wiesner and Creed’s core textbook, ‘Organisational Behaviour: Core Concepts and applications’ (Wiley). It’s part of the fun that comes from being a psychologist as well as a business communicator; never a dull life! Very flattered, because again they have referenced by [...]

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