customer service

Those fine folk over at For Immediate Release, the handsome Shel Holtz and the equally handsome Neville Hobson recently announced a contest. Not wishing to upset anyone, they announced that the judges of the contest would be themselves and the regular correspondents to FIR — including yours truly! As Shel says, Contests on podcasts aren’t [...]

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Headlines, headlines, read all about it…

by Lee Hopkins on January 3, 2008 · 0 comments

in miscellaneous

Courtesy of that sublime mischief maker Allan Jenkins comes word of a nifty tool that allows you to mouse over a city and see what the news headlines are there. As Jenko says, Excellent for travelers who want a foretaste what their destination city is talking about, or (loosely) tracking the regional differences in coverage [...]

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Steganos – I’m patient, but….

by Lee Hopkins on January 3, 2008 · 0 comments

in Uncategorized

Update below… A month ago today I bought a copy of Steganos’ ‘Secure Traveler’, looking forward to its promises of data security and seamless integration twixt noisy notebook, desktop, usb stick and pda. To date I STILL haven’t got it working. After the first few attempts at installing it, I contacted the Support Desk at [...]

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The wondrous AFTRS (the Australian Film, Television and Radio School in Canberra — amazing place!) are looking for professional teams with groundbreaking new media ideas to attend their leading R&D production lab. Facilitated by AFTRS, the Laboratory for Advanced Media Production (LAMP) has run hundreds of workshops, seminars and live-in-residentials and developed over 54 projects. [...]

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Melcrum Aussie Christmas Specials

by Lee Hopkins on December 18, 2007 · 0 comments

in marketing

Melcrum are offering three of their most successful publications to you at a bargain rate for this Christmas. Yes, it makes you think ‘Why?’ Why, if they are so successful, would they drop the large cash cow and give these reports to you for a heck of a lot less than normal? Come on… have [...]

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A ‘Social Media’ rulebook: yes or no?

by Lee Hopkins on December 14, 2007 · 5 comments

in Uncategorized

The wise Chip Griffin has started a fabulous meme over on his Media Bullseye site. Chip argues persuasively for the ‘throwing out’ of the ‘rules’ we leading-edge social mediarists have sometimes insisted be followed. As Chip says, I’m here to tell you that most of the rules are bunk, and we as an industry to [...]

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I’ve recently struck up a friendship with Connie Benson. Connie, it turns out, is a dab hand at blogging and is also ACDSee’s Community Manager to boot. So why is this good for business? Because over the last month or so I’ve exchanged quite a few ‘pokes’ with Connie over on Facebook and recently started [...]

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Low-fat blogging ahead

by Lee Hopkins on October 29, 2007 · 0 comments

in Uncategorized

  I have a ton of uni work to focus on for the next few weeks, so a lighter-weight blogging service will be in place until my essays are cleared out of the way and the business accounts completed. I’ll still be here, but please don’t be offended if I ignore you — it’s nothing [...]

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One of the principle selling points of the recent two-day seminars I ran on behalf of Melcrum was that the delegates would get to create and take away a first-draft Comms Strategy that incorporates Social Media. I kind of felt uneasy about it, as I have always thought of ‘Strategy’ as an end goal, not [...]

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Crisis planning, immediacy and social media

by Lee Hopkins on October 25, 2007 · 8 comments

in Uncategorized

ONE of the many fascinating topics discussed in my recent workshops with Melcrum was around crisis comms: if you would and if so how you might use Social Media in a crisis. Dave Fleet comes up with a very timely post on the whole crisis comms/social media issue. “Immediacy is one of the great things [...]

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