social media

I am advised by a contact that without attracting too much publicity, LinkedIn has updated their privacy conditions. Without any user intervention, LinkedIn is now permitted to use your name and picture in any of their advertisements. Actions you might want to consider: 1. Place the cursor on your name at the top right corner [...]

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My heart goes out to the professional communicators that I meet, no matter what their official job title, who want to engage with their council’s constituents in this new social world but who are held back by the slow, cautious beast of democracy

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It’s no wonder that smart councils are working with communication experts to determine how best to enter into and maintain relevancy within the new online social world. Will your council enter this new communication world with confidence or with trepidation? Because you will enter it at some stage, make no doubt. It makes sense to plan your entrance into the social world, doesn’t it?

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I’m running a workshop on the 23rd, ‘The Social Business and You’, and am part of a panel on the 22nd discussing ‘Establishing and maintaining an internal communication protocol’.

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EMC and the power of social communication

by Lee Hopkins on December 1, 2011 · 0 comments

in clippings,video

Just came across this great video from EMC and had to share it with you

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Forbes Magazine has a great article on how major companies are just not ‘getting it’ when it comes to Facebook and social media. Says Forbes: Dealing with customers on social sites reveals "a fundamental shift in customer service," March says. Complaints used to be viewed as a nuisance, but ignoring dissatisfaction on Facebook and Twitter [...]

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A great interview with Kevin, who spills the beans on what social media has done for the real estate group Raine & Horne in South Australia.

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Guest post by Rachel Carlson Faux pas is the fancy French way of saying, “Yo! You just violated the norms of social behaviour.” We all make them. Usually our mistakes are merely embarrassing: for example, using the wrong fork in a fancy restaurant; or asking a non-pregnant woman when she’s due. Ouch. But some faux [...]

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We were bribed with the opportunity to sit in the new Cruze Hatch, a locally-made and Australian-designed new car from the Holden stable

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Social media is all about interaction with others. Communication is key, and you must make an effort to communicate with your website’s visitors and your social media circles

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