Courtesy of The Next Web comes a story of an American actor who turned a private tweet public – to his embarrassment.
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Courtesy of The Next Web comes a story of an American actor who turned a private tweet public – to his embarrassment.
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by Lee Hopkins on October 3, 2011 · 0 comments
THE EXPLOSION OF social media sites such as Facebook, MySpace and Twitter in the past decade has forever changed our society. Although these sites first became popular for personal use, they didn’t take long to find their way into the professional world. Networking has long been one of the most effective tools in business. Social [...]
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by Lee Hopkins on September 27, 2011 · 0 comments
DO YOU WANT to be part of leading edge research into Twitter? My doctoral research is now at the stage that I can work with organisations to help them analyse and hone their Twitter usage. The amount of time you need to put into this project is minimal, so it won’t distract you from your [...]
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by Lee Hopkins on September 2, 2011 · 1 comment
in blogging,marketing,micro-blogging,podcasting,strategy,tools,video
Guest post by Matt Polsky. YOU’VE STARTED YOUR social media campaign using the major social networks like Facebook, Twitter, LinkedIn, and now you’re blogging and maybe even podcasting too. So what now? You want to reach potential customers and establish expertise in your field, but how do you go about doing that? Offering quality content [...]
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by Lee Hopkins on August 31, 2011 · 0 comments
WE’RE ON THE cusp of a major shift in business transformation, the interest in companies wanting to adopt social business is on the rise. Businesses are using social networking concepts to transform their business into a ‘social business’. According to IBM’s 2010 CEO Study, 57% of companies who have invested in social business tools have [...]
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MY GREAT friend Shel Holtz interviewed me recently about what I’m up to with my doctorate. Here’s what I said… Lee Hopkins on Symbolic Convergence Theory and Twitter For Facebook fans, you’ll find the video over on YouTube. Technorati Tags: shel holtz, symbolic convergence theory, twitter, business communication, lee hopkins Tweet
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IT’S THURDAY 30th June 2011 and around the world tweetups (‘meetups’ for the untwittered) are taking place, events being run and drinks being drunk. It’s a celebration for all that is ‘social media’, in all of its guises and platforms, in all of its fads and fashions, its famous and its failures. Here in sunny [...]
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by Lee Hopkins on April 28, 2011 · 1 comment
in podcasting
MY FELLOW Adelaidians Sarah, Jason and Mal have just released their first podcast. Episode 001 of the Communication Junction is now available on iTunes and via their website, and a cracking first episode it is, too. They look at communication agencies from the perspective of clients and subtly ask if some Adelaide agencies are lying [...]
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Originally posted on my doctorate blog Marius and Suzana Bulearca have paved the way for a study into the way SMEs are using Twitter as a marketing tool. As a pilot of their proposed larger-scale research project, they interviewed a Marketing Account Executive of a London-based fundraising, marketing and communications agency whose employees and management [...]
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by Lee Hopkins on April 9, 2011 · 0 comments
Guest post by David Murton Businesses must understand the current consumer persona in order to reach potential customers. Individuals take part in the actual creation and distribution of content every day via social media. Their participation through the Internet is a new key to unlocked possible business ventures. In keeping with the times, many businesses [...]
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Measuring the Impact and ROI of Social Media - NEW
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Making Social Media Work for Your Business


Social Media: The New Communication Landscape - for Ark Group

How to get started with podcasting in your organisation - for Melcrum Publishing
Contributing author to:
Best practices in social media governance

How to use social media to solve critical internal communication issues

How to communicate with hard-to-reach employees - for Melcrum Publishing
How to use social media to engage employees - for Melcrum Publishing
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Tactical Transparency by Shel Holtz and John Havens.
A belter of a book and a 'must read' addition to any communicator's bedside reading table if they are serious about introducing social media into their communication plans. It includes a fabulous chapter on transparency and business (hint: you want to photocopy it and give it to your CEO!)

Qualitative Communication Research Methods by Thomas Lindlof and Bryan Taylor.
Not just a book for academics, it's chock-full of great ideas on how to effectively and efficiently research your employees, customers, the marketplace and other stakeholders

The Twitter Book by Tim O'Reilly and Sarah Milstein.
A fabulous book that gives a clear, clean overview of what Twitter is and WHY you should be engaging with it. THEN it goes into depth with so many tips and ideas that they should have sold the book for twice the price!
Practical SEO Copywriting: a ‘must get’ book. My mate Glenn Murray has written a bottler of a new book on search engines and copywriting.
In a cunning twist of bizarre nomenclature, he’s titled it Practical SEO Copywriting. The cheeky little fox! It’s a DIY guide to writing online copy for both human readers AND for that 400kg gorilla we lovingly call ‘Google’.
The danger, Glenn quite rightly …err …writes is that focusing too much attention on all of the supposed SEO ‘tricks of the trade’ will make your copy all but unreadable by the human brain. You know, all that stuff bandied about by the so-called SEO (search engine optimisation) experts: keyword frequency, exact string versus individual words scattered across the page, page length, alt tags, header tags, and so on.
Not that this stuff isn’t important – it all is, and more besides – but Glenn argues persuasively that by far more important is the ability to write copy that people will actually want to read – and link to!